Sales and lead qualification

Qualify leads before your sales team picks up the phone

Outbound campaigns can follow up with leads according to the schedules and calling availability you configure. SoftTalk voice agents ask your qualification questions, call back leads who did not pick up, and give your team a clear list of who is interested.

New lead callback
Outbound, website enquiry
AI voice agent
AgentHi Priya, thanks for your enquiry about our franchise programme. Can I ask a few quick questions to see which option suits you?
CallerSure, go ahead.
AgentWhich city are you looking at, and roughly what investment range are you comfortable with?
CallerPune. Around thirty to forty lakhs.
Qualified: Pune, investment fits
Hot lead Sent to CRM
Sample conversation for illustration. Names and details are fictional.

The challenge

Where sales time is lost

  • Leads from ads, portals and forms wait hours or days for a first call, and interest fades.
  • Sales reps repeat the same discovery questions on calls that go nowhere.
  • Follow-ups slip when reps are busy, so leads that needed one more call are lost.

What the agent does

One voice agent, the whole conversation

Scheduled first call

New leads are called through outbound campaigns, on the schedule and calling hours you set.

Your qualification script

Budget, need, timeline, location or any criteria you define, asked conversationally.

Segments every outcome

Interested, not interested, call back later or wrong number: each lead lands in the right segment.

Structured follow-ups

Re-call leads who were busy or asked for a later time, so nobody falls through the cracks.

Answers product questions

Pricing ranges, features and offers, answered from your approved knowledge base.

Fits your CRM

Send outcomes and captured details to your systems by webhook or API, with transcripts for review.

What you get

Results you can see after every call

Each conversation is recorded in your SoftTalk dashboard with a transcript, an AI-generated summary and its outcome, so your team knows exactly who to call next.

  • Faster first contact with new leads
  • Reps focus on qualified conversations
  • The same qualification questions on every call

Hear it on your own use case

In a 15-minute demo we show you a SoftTalk voice agent handling a conversation like yours, and answer your questions.