AI receptionist for small businesses

Every call answered.
Every booking made.

SoftTalk is the AI receptionist that picks up in a natural voice, answers questions about your business, and books appointments straight into your calendar, so you can stay focused on your customers.

How it works

Live in three steps

1

Tell us about your business

Your hours, services, prices and the questions customers usually ask. Import them from your website or add them yourself.

2

Test your receptionist

Pick a voice, call it, and hear exactly what your customers will hear. Change anything until it sounds right.

3

Go live

Forward your calls or get a new number. From then on, every call is answered and you see what happened on each one.

What it does

A receptionist that gets the job done

Without the salary, the sick days or the voicemail box nobody checks.

Answers questions

Hours, prices, services, location: callers get accurate answers from the information you approved. When it doesn't know, it says so and takes a message instead of guessing.

Books appointments Early access

Checks your calendar, offers open times, and books, reschedules or cancels appointments, then texts the caller a confirmation.

Takes messages

Captures the caller's name, number and what they need, so you can call back the customers who matter.

Sends you a summary of every call

A transcript and a short summary of each call in your dashboard, plus a daily report, so nothing slips through.

Who it's for

Built for businesses that live on the phone

Salons and spas, plumbers and HVAC technicians, clinics, repair shops, and any business that books appointments by phone, wherever you are.

Questions

Good to know

Will callers know it's AI?

It speaks in a natural, human-sounding voice, and you decide how it introduces itself: by name, as your business's assistant, or as an AI assistant.

Do I need a new phone number?

No. You can forward your existing number to SoftTalk, or we can give you a new local number.

Read all FAQs →

Stop missing calls. Start booking them.

See SoftTalk answer a call for your business in a 15-minute demo.